Overall, I was impressed with the teams look, and attitude. Everyone was ready, willing and able to complete all tasks put before them. My only suggestion is keep doing what it is you are doing. This was my 6th event of this type, with the help of your staff, we ran a great, safe, secure, and efficient operation from every aspect.
This was the second time we are using your services. Was great to have you guys back as to help us again on our European open house. Everything was excellent from the Security officer to you personal in the office.
Officers were on time to be present for the event. They were dressed professionally and neat. One of the officers saw that we had difficulties with one older lady to get back in the car. He came to the rescue with a little chair so the lady was able to get into the car.
I really appreciate the support your agents provided during the past week events in Baltimore. They were very professional and represented the security profession very well. I also appreciate your patience and quick response to our last minute requests. Because of your willingness to support and your agent's commitment to excellence, our security and organization's mission was a great success.
Thanks again and I look forward to working with your staff in the future.
I just wanted to take a moment to thank you for sending Willie Blount, Al Parkinson, and Richard Thomas to our office. These three men were the most courteous, kind, friendly, and helpful. We needed support and I couldn't imagine a better team. So THANK YOU!!
The agent assigned was far and above very professional and exceptional in his duties, appearance and demeanor. I would certainly request his services again.
The management and working with the company was limited as it only required one phone call, and then I had an event estimate in my email inbox. Very straightforward and easy. I would use Blueline for all of our security needs in future DC events.
The guys worked out beautifully! They were extremely professional; courteous, but firm. This is a small town where a lot of locals are used to getting special treatment. Having professionals at the barricades finally put a stop to that nonsense. Your crew dealt with a lot of people but I did not receive a single complaint. The Mayor and I are extremely pleased with the services rendered and plan to bring you back for next year's event.
Very impressed with arranging my last minute request. I also called the accounting department to get a copy of the W9 for making you one of our vendors. I was happy with the service I received from your accounting group as well.
My impression of and experience with Blueline was overwhelmingly positive. I appreciated that from my very first request for a quote, the emails included all parties who would be handling my contract, keeping everyone in the loop and aware of what was going on. Communication was incredibly efficient and prompt, and my multiple requests to amend my contract were accepted with patience and turned around very quickly. I was handling multiple aspects of a large event which required security at different times each day, and the security piece of the event was something that I didn't need to worry about at all. The guards were incredibly professional and polite and made my job so much easier. They showed up on time, answered my questions, and maintained contact with me when requested. I have no complaints whatsoever, and even recommended Blueline to the vendor who was handling the rentals for my event.
I just wanted to share with you what a great job your team did. It was recognized by not only our staff, but many others. We received excellent service from all of your guards! In particular, I’d like to thank Rami who assisted me with the perimeter checks in the evenings. Also, Lt. Reyes did a fabulous job in managing your team and liaising between me and them. We also received great feedback from one of our vendors about the gentleman in Registration on Friday night, when we had the unexpected event of the fire. The guard did a great job making sure our vendor’s computers were secured. In addition, all of our exhibitors all pointed out what a great job your team did checking badges, which is imperative for them to feel their investment is protected and their materials secure.
All the board members on the organizing committee board were impressed by the professional attitude exhibited by your team. We could not have asked for a better company to help us with our security needs for the event. Having the adequate security personnel allowed the organizers to give their attention towards other planning aspects of the event. Lt.Reyes was commendable in managing the team on-site, and we had no issues with the management.
I can speak on behalf of myself and FDD that everyone was very impressed with both the management and security agents on location. After meeting with you (Shawn) initially my colleagues and I immediately felt at ease regarding the security for our event. Carlton and the other three officers were fantastic as well. We knew after meeting with Carlton the morning of the event that everything was going to run smoothly and should any instances occur we would be well taken care of.
One of our parents said she was so appreciative of the job the security guards are doing at Bishop McNamara High School. She then went on to say how much she appreciated the presence and professionalism Blueline Security Services provides for our school.
I would like to thank you for your quick response to the associations need for security at the clubhouse/pool area. Blueline Security Services has truly made a difference in the safety level at Glenn Estates.
Shawn, I wanted to drop you a short note to let you know that the officers patrolling Simmons Acres have had "tremendous positive impact" on our community after just one month
Chris BullockSimmons Acres HOA
This is what we needed for a very long time. Even in the very early morning the sense of knowing that there is some sort of security in the community is comforting. I truly believe we have made the right decision and we are can now move forward with our vision.
Richard PaneSimmons Acres HOA - July 2013
Excellent all around. Your staff were friendly yet serious and perfectly professional in every way. They stood their ground with pushy guests and saved our volunteer team from breaking out in tears having to deal with surly chefs and restaurant owners!
I was very happy with our dealings with your people. I believe the first guard was "Acha" and the second guard was "Louis." Both gentleman were punctual and diligent in their duties of walking the halls at night. Each guard provided us a description of any activity (or none) on a half-hour basis, per our request and were at the disposal of the front desk, should there have been any disturbances to be investigated. This is our second year using Blue Line and we are very pleased (6 times of two nights each) with the service provided. We look forward to hiring your company for next year, as soon as we secure our dates.
My impression of the company, both management and security agents, was excellent, very helpful and professional. I never felt my questions and concerns were not being taken care of promptly. Your staff was very attentive and responsive. I particularly appreciated how quickly all my emails were responded to. So thank you Shawn!
We had a great experience working with you and your company. My onsite project manager said your security guard was prompt, courteous and easy to work with. On the management side your company was very responsive and attentive to our needs and I appreciate you accommodating us with such short notice. We would definitely use your company or refer you in the future.
Very prompt and well organized management. Really impressed that I called out of the blue at 7pm and you guys had someone here at 8:30am next day. Everything was handled professionally, on short notice, and without a lot of prep time. Many thanks!
Great company. Fast response to all questions and very professional security agents that effectively blended into the party but gave us a feeling of security that helped us relax. I would recommend Blueline to anyone looking for security for an event.
Lauren EdwardsPrivate Wedding - September 2012
We were greatly appreciative of such a quick turnaround time and everyone we spoke with throughout the booking process was very responsive. We will definitely use you again as needs arise in the future!
The meeting is complete and security was a success. Mike and Mike were outstanding. Mike ensured we were at ease in a very professional manner. Thanks again for your services. I will surely keep you in mind for future needs.
Jamie OkonakJamie Okonak - June 2012
Very professional, courteous, fit the bill!...very happy with the entire experience!
I thought that Blueline Security Services was far and away the most responsive and organized company I have had the pleasure of working with in my 7 years as an event coordinator. I would not hesitate to use them again or recommend them. In those last few hours when there is so much to be done, it is such a relief to work with a company you can put 100% trust in.
From your website, our emails and in talking to you, Blueline was very professional...both your guards, (Ben the first night and Frank Eid the second night) to be professional, respectful and engaged with their assignment...The night Frank was our guard, there was another security company for a different school group. The two guards seemed content to sit in the lobby. I was very pleased I had chosen Blueline at that point!
I have to tell you that everything was excellent! I would not hesitate to use your service again.
Joanne ArangunClient for Personal Bodyguard Services
I have checked with the event staff from Saturday and they both spoke very highly of Kobi and Ben. Your entire group has far surpassed our expectations! We are really looking forward to working with Blueline.
I was really pleased with the professionalism displayed by this security company. Their officers were well groomed and did a great job under some trying circumstances. Kudos to Blueline,,,,,,,,,,,,Keep up the great work.
DARCARS has nearly a twenty year relationship with the owners of Blueline Security Services and we would highly recommend their company for any of your security or loss prevention concerns. The staff of Blueline Security Services is professional, responsive, and knowledgeable. Your business will be pleased with the method and efforts in which Blueline Security Services addresses your security needs.
They were the best I ever had. They saved me from getting completely mobbed on the conference room floor. I literally almost got my suit ripped off at one point. Great guys, great service. Next time I need SS for a gig in DC, you guys are first on our list.
Blueline Security Services has supplied Prince George’s Community Federal Credit Union with exemplary security service at the highest level. We have also utilized their professional security training with great results for our entire staff. I am sure this business relationship will last a very long time.
Blueline Security Services is currently providing security services for the United Parcel Service in the Metro – DC area. Their employees and management team perform their jobs and responsibilities with professionalism and with the utmost in customer care. Blueline has the ability to provide a “tailored security service” that best solves their clients needs and objectives.
I wanted to once again thank you for displaying the highest level of cooperation, understanding, and the overall desire to achieve a greater sense of mission awareness to ensure that the Presidential visit to UPS was a success.
The security detail was excellent. It was above and beyond my expectations. I can’t thank you guys enough.
Jacob AyubiSeptember, 2011
Thank you so much for following up! Everything went really well at the event this weekend. Both Craig & Lorenzo were very professional and arrived on time. Excellent! Very professional, responsive & thorough.